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Samiya Shahzad
Samiya Shahzad
about 8 hours agoΒ·discussion

A β€˜high-intent’ lead can still be the completely wrong customer

I learned something kinda annoying while building a lead-scoring system 😭
A β€œhigh-intent” lead can still be the completely wrong customer.
The company I was building it for gets a lot of inbound inquiries, and at first one signal seemed pretty obvious: quantity.
Someone asking for 200kg of a product sounds way more valuable than someone asking for 5kg, right?
Except... not necessarily.
That 200kg request could be a distributor looking for a bulk deal, while the smaller request could actually be coming from the exact kind of end customer the company wants.
So suddenly the problem wasn't just β€œis this lead hot or cold?”
It was: who is actually behind this inquiry?
I ended up treating customer type as its own signal instead of assuming that bigger quantity = better lead.
Made me wonder how often this happens in completely different businesses too πŸ‘€
If you've had an inbound lead that looked really promising and then turned out to be the wrong kind of customer β€” what was the misleading signal?

#founder#technology#product
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